Keep your purchase record
Keep the checkout confirmation and any billing emails you receive. Record whether the purchase is an individual strategy or All Inclusive, its amount, currency, payment date and purchase reference.
There is no receipt-download or invoice-history page in the current AlgoTrader flow. If you need a copy of a billing record, contact support from the purchasing email and provide the relevant reference. Do not assume an emailed receipt has been configured for every offer.
Request a billing correction or payment-method change
The app currently has no customer billing portal for changing a card, billing address or tax details. Contact support for the available process. Do not start an extra strategy subscription simply to change the payment method on an existing one.
Provide only the billing details needed for the request. Never send full card numbers or security codes. Support may need to verify purchase ownership before reviewing a record or directing you to a secure payment process.
Currency and tax questions
Current strategy checkout uses US dollars. The card issuer may convert the amount into your account currency and apply its own fees. AlgoTrader's page does not control the issuer's exchange rate.
For invoice format, business details or tax information, ask support before purchase if these are important to your use. The Help Center does not establish a tax exemption or replace the actual purchase conditions and applicable requirements.