From your first free strategy to the entire library. Find out how access, licences and your own NinjaTrader run fit together.
19 articles · 38 answers to help you get started
Your account, the library and choosing a strategy.
What is free, when a trial starts and what happens next.
Individual strategies, All Inclusive and renewals.
Checkout, payment issues, receipts and refund requests.
Activate, download, install and keep your strategy current.
Resolve access problems and get the right help.
Licensed access to a compiled, protected NinjaTrader strategy and its available updates. You run your own copy in your own NinjaTrader account. Source code and account management are not included.
Read the full guideNo. The current service provides strategy software. Our published run does not send orders to your instance, and the website does not operate your broker account.
Read the full guideNot necessarily. Your parameters, data, trading hours, commissions, fills and connectivity can change the outcome. Published backtests and hypothetical results do not guarantee future performance.
Read the full guideYes, for the current licensing flow. Sign in to AlgoTrader with the verified email used by your NinjaTrader account. The accounts remain separate; this is not a shared login or an account merge.
Read the full guideCheck the address, spam folder and mailbox rules, then request a fresh code if needed. Use the latest code. If the form still fails, contact support with the error and time, without sharing the code.
Read the full guideEach strategy sets its own offer: a one-time trial, usually 15 or 30 days, permanent free access, or no free offer. Read the product's licence page. Free access does not automatically become a paid subscription.
Read the full guideThe free-access action does not use paid checkout. You still need the matching verified account and native product licence. Subscribe is a separate choice.
Read the full guideNo. The native trial starts when you first use the product in NinjaTrader. Downloading the first installer or clicking Start free trial on the web does not itself start the native timer.
Read the full guideNo. The trial is one-time per native product. A reinstall, browser change or software update does not reset it.
Read the full guideNo automatic charge comes from the standalone trial. To continue with paid access, explicitly subscribe or use a current All Inclusive membership.
Read the full guideA confirmed permanent free licence has no scheduled expiry and is not a recurring subscription. It remains a licensed protected product, rather than an unrestricted source-code download.
Read the full guideNo. It covers the selected strategy and its available updates. Other paid strategies require their own access unless you subscribe to All Inclusive.
Read the full guideEvery current and future AlgoTrader NinjaTrader strategy, with no strategy-count limit, for your own verified native account while the subscription is current. Activate each released product through its licence page.
Read the full guideNo. It refers to the number of strategies included in All Inclusive. Your access belongs to your verified native identity, and NinjaTrader's account and session rules still apply.
Read the full guideNo additional individual strategy purchase is required while your library access is current. The product must be released, and native activation or release-specific setup can still be needed.
Read the full guideNo. They remain separate. Review each strategy's licence page and cancel its renewal if desired. Already paid individual access keeps its own confirmed period; there is no automatic credit or cancellation.
Read the full guideCancel renewal stops future renewals and keeps the confirmed paid access until its end. It does not automatically refund a payment, cancel other subscriptions or manage your positions.
Read the full guideManage an individual strategy on its licence page. Manage All Inclusive on its Pricing card. Resume renewal is available only when eligible before the subscription ends; an ended subscription needs a new purchase.
Read the full guideNo. Uninstalling, disabling a strategy or signing out does not cancel renewal. Use Cancel renewal and check its confirmation.
Read the full guideThe current flow uses hosted Stripe card checkout for monthly US-dollar subscriptions. Annual plans, promotional-code entry and alternative payment methods are not offered in this flow.
Read the full guideReview the actual checkout total and released purchase conditions. Do not infer tax treatment from a base price. Your card issuer may separately convert currency or charge fees; ask support about billing-record requirements before buying.
Read the full guideNo. Check the purchase and licence status on the correct account. For All Inclusive, also activate the product. If confirmation remains pending, contact support with the purchase reference instead of creating another charge.
Read the full guideA failed payment does not create a new paid period. Check the confirmed paid-through date and status, then contact support. This service does not promise a fixed retry schedule or grace period.
Read the full guideKeep any checkout confirmation and billing emails. The current app has no invoice-history or card-editing portal. Contact support using the purchasing email and reference for the available secure process.
Read the full guideNo automatic refund is issued by cancelling renewal. Request a separate purchase review from support. Eligibility depends on the purchase conditions and applicable rules; this guide does not offer a blanket refund guarantee.
Read the full guideNinjaTrader Desktop 8.1.5.0 or later for this user-based licensing flow, plus any higher minimum or other requirements stated by the specific strategy release.
Read the full guideNo. You can browse the library and manage access on the web, but these packages run in NinjaTrader Desktop on a supported Windows environment.
Read the full guideNo. You receive a compiled, protected package and can configure its exposed settings. A free offer or All Inclusive subscription does not include source code.
Read the full guideDownload the authorized original ZIP and use Tools → Import → NinjaScript Add-On in NinjaTrader's Control Center. Follow the product's release instructions, then review settings and test in simulation.
Read the full guideNo. Available updates can be downloaded with current entitled access. You import the release yourself using its instructions and review its settings before running it.
Read the full guideA saved file does not extend its licence. Continued use of paid software requires current licensed access. Files are not remotely deleted; your native licence remains the access control.
Read the full guideNo offline allowance or fixed licence-cache period is promised. Follow the released product's tested native operating instructions and resolve connectivity questions before relying on a run.
Read the full guideDo not assume that it will. A web billing action is not an order-management action. Monitor and manage actual orders and positions in NinjaTrader and your brokerage controls.
Read the full guideA strategy can publish performance before its licensed package is available. That status means purchase or activation is unavailable. An advertised plan or backtest does not itself grant a licence.
Read the full guideNo. Those panels describe the published strategy data. Use NinjaTrader to inspect your actual account positions, orders and executions.
Read the full guideCheck the native login email, package version and expiry, then refresh product status. Follow release restart instructions. If the states still disagree, send support the native message and purchase reference.
Read the full guideNo. You request the web checks, review the report, then copy or download it and send it yourself. It does not inspect broker orders or prove payment or native licence verification.
Read the full guideContact support for an ownership review before changing the licensed identity. Creating a second account or editing an email does not transfer an existing licence.
Read the full guideSend the strategy name, what happened and the exact error. For a purchase, include its reference. Keep passwords, sign-in codes and card details out of your message.
What to include in a support requestIf something works incorrectly, generate a report and send it to support with a short description of what happened.